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ChatFOX Privacy Policy

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ChatFOX Privacy Policy

Release Date: [March 20, 2023]

Update date: [March 20, 2023]

Effective Date: [March 20, 2023]

ChatFOX (hereinafter referred to as "we" or "platform") attaches great importance to the privacy and protection of personal information of users. We will explain to you how we handle your personal information, the personal information rights you have and the ways we can help you realize your personal information rights through the ChatFOX Privacy Policy (hereinafter referred to as "Privacy Policy"). Please trust that we will do our best to keep your personal information safe.​

Before you use our platform and services, please carefully read and confirm that you have fully understood the content of this Privacy Policy, and make the choices you deem appropriate in accordance with this Privacy Policy. Please focus on reading the content identified in bold/bold underlined, and use our products and services after confirming that you fully understand and agree. If you use or continue to use the products and services we provide, it means that you have fully understood and agreed to the entire content of this Privacy Policy (including the updated version). Please know and understand that if you refuse to accept this Privacy Policy, it may affect your normal use or continue to use our platform and services normally.​

If you have any questions about this Privacy Policy and need further explanation, you can contact us in the following ways.​

Contact information: [Email:ask@chatfox.pro]

If you would like to know the detailed rules for the processing of personal information, please read the corresponding content according to the following index:​

1. How to collect and use your personal information

2. How to share, transfer and publicly disclose your personal information

3. How to protect your personal information

4. Your rights to personal information

5. Juvenile personal information protection special agreement

6. Application and revision of this policy

I. How to collect and use your personal information

Personal information refers to all kinds of information recorded by electronic or other means that can identify a specific natural person alone or in combination with other information or reflect the activities of a specific natural person.​

1. ChatFOX platform only stores your subscription bill and Q & A content, and we only store it on the server, which will not affect any of your privacy;​

2. For all the data you generate, we will not share facial data with third parties, and our servers do not store any user's facial data.​

Based on the need to provide you with products and services in the future, we will apply for the device permissions required for calling business functions after informing you of the purpose of use, and the corresponding permissions will not be turned on by default.​

(1) automatic speech recognition permission, used to recognize your voice (none in the current version, may be added in later versions)​

(2) Camera and album function for uploading your profile photos

(3) Please know and understand that if you refuse or withdraw part/all of the authorization, it may affect your use of the products and services provided by the authorization.​

(4) Even if we have obtained the corresponding permission, we will only collect your personal information in accordance with this Privacy Policy to the extent necessary and during your use of relevant products and services.​

3. The application may access other third-party APPs or SDKs , and the application will only provide advertising cooperation or access to jump services. Please be sure to read the third-party "User Agreement" and "Privacy Policy" carefully before using it, and then use it after confirmation.The application will not touch and save the personal information collected when you use the third-party APP. (None in the current version, may be added in later versions)​

II. how to share, transfer and publicly disclose your personal information

(I) Sharing

We will not share your personal information with any company, organization or individual, except in the following cases:​

1. Sharing with affirmative consent: After obtaining your affirmative consent, we will share your personal information with other parties.​

2. We may share your personal information with the outside world in accordance with the provisions of laws and regulations, the needs of litigation and dispute resolution, or the mandatory requirements of government departments or judicial authorities in accordance with the law.​

3. Within the scope required or permitted by law, it is necessary to provide your personal information to third parties in order to protect the interests, property or safety of Pinguo, its users or the public from damage.​

(2) Settlement

If you purchase products or services directly from the App Store, we are authorized to charge you, including all renewal fees, through the payment method specified. You understand and acknowledge that you may adjust the price of products and services in the future and that you will be charged the adjusted price. If you purchase a subscription from our products, the subscription will automatically end at each subscription unless you cancel your subscription updates. If you cancel your subscription, the subscription will end at the end of the current booking period. You need to confirm that any payments made to us will not be refunded.​

(3) Ability to accept the terms of service

You have determined that you are at least 14 years of age or independent of your guardian, have the legal permission of your parent or guardian, and are fully capable of signing and complying with the terms, obligations, statements and warranties.​

(4) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following cases:​

1. Transfer with affirmative consent: After obtaining your affirmative consent, we will transfer your personal information to other parties;​

2. In the event of a merger, acquisition or bankruptcy liquidation, if the transfer of personal information is involved, we will require the new company or organization that holds your personal information to continue to be bound by this Privacy Policy, otherwise we will require the company or organization to Re-seek authorization from you.​

(5) Public disclosure

We will only publicly disclose your personal information in the following circumstances:​

1. After obtaining your affirmative consent;

2. Disclosure based on law: We may publicly disclose your personal information under the mandatory requirements of laws, legal procedures, lawsuits or competent government departments.​

(6) Other circumstances

In accordance with relevant laws and regulations, in the following circumstances, we may collect, share, transfer or publicly disclose your personal information without your authorization and consent.​

(1) Directly related to national security, national defense security and other national interests;​

2. Directly related to major public interests such as public safety, public health, and public knowledge;​

(3) Directly related to criminal investigation, prosecution, trial and execution of judgments;​

4. For the protection of your or other individuals' life, property, reputation and other major legitimate rights and interests, but it is difficult to obtain my consent;​